Frequently Asked Questions
How long does a voice consultation take?
Our voice consultations typically last 15-30 minutes, depending on the complexity of your travel requirements and destination.
What information should I have ready for my consultation?
Please have your passport information, intended travel dates, destination country, purpose of travel, and approximate budget ready for the most efficient consultation.
Do you assist with visa applications?
Yes, we provide comprehensive visa guidance including requirement assessment, documentation assistance, and application support for most countries worldwide.
What if I need to cancel or reschedule my travel plans?
Our consultants provide guidance on cancellation policies and can assist with rebooking. Terms depend on your specific bookings and provider policies.
Is my personal information secure?
Yes, we follow strict data protection protocols and never share your personal information with unauthorised parties. All consultations are confidential.
Response Times
We pride ourselves on prompt, professional responses to all enquiries:
*Response times may vary during peak travel seasons and holidays.
